Customer satisfaction with a quality product based on the philosophy of lean production
Keywords:
Customer, Globalization, Market.Abstract
Globalization has made the market even more competitive, demanding cost reductions and better levels of productivity, quality and other requirements. Currently, in addition to having production based on low costs and maximum efficiency, another requirement in the market that is making a difference in productivity is the quality of the product produced in a production model called lean production by Krafcik (1988) as opposed to buffered production which, according to the author, characterizes mass production.
Downloads
Published
2024-05-06
Issue
Section
Articles