Patient experience in the age of Industry 5.0

Abstract

The transition from Industry 4.0 to Industry 5.0 marks a significant advance in the integration of humans and technology. While Industry 4.0 focused on improvements in industrial processes, Industry 5.0 broadens this focus, recognizing the importance of human intervention, especially in the healthcare sector. This study reviewed recent literature, exploring how emerging technologies such as IoT, AI and big data are being applied in healthcare. Analysis of real cases highlighted the positive impact of these innovations on the patient experience and clinical processes, reflecting on the role of Industry 5.0 in transforming the healthcare sector.

DOI: https://doi.org/10.56238/sevenVImulti2024-079