The impact of innovation on the performance of small and medium-sized enterprises in Angola - The case of Huíla Province
Keywords:
Product innovation, Process innovation, Organizational innovation, Performance, SMEs, Linear regression.Abstract
Innovation is identified as the key to differentiating SMEs, increasing customer loyalty, providing greater sales, market share and entry into new markets. The main objective of this study was to analyze the impact of innovation on the performance of small and medium-sized enterprises in Angola, specifically SMEs in Huíla Province. The results obtained allow us to conclude that SMEs in Lubango City are not innovative, which in a way shows that innovation is not well managed by SME managers in Lubango. The third objective was to describe the types of innovation used by SME managers in Huíla. The results showed that process innovation and organizational innovation are the most used by SME managers in Huíla. Finally, one of the objectives of our study was to analyse the effect of innovation on the performance of SMEs in Lubango. By applying the regression model and the correlation matrix, it was concluded that, together, process innovation and organizational innovation contribute positively to the performance of SMEs in Huíla.