NATIONAL EARLY WARNING SCORE PROTOCOL (NEWS): TRAINING IN EMERGENCY CARE UNITS IN THE MUNICIPALITY OF GUARAPUAVA - PR

Abstract

The present paper presents the National Early Warning Scoring Protocol (News Protocol) and its implementation in the Emergency Care Units in the city of Guarapuava – PR, through the training of the teams of nurses, nursing technicians and nursing assistants in these units. The research was divided into three phases: application of a multiple-choice questionnaire with 10 closed questions to diagnose the professionals' knowledge about the NEWS protocol before the training; training, through slides, in the Emergency Care Units; and the application of another questionnaire in the same format as the previous one, post-training, to assess the evolution of the learning of these same professionals. The training on the NEWS (National Early Warning Score) protocol carried out with the nursing professionals of the urgent and emergency units of Guarapuava, showed that, although 67.4% (sixty-seven point four percent) of the participants had previous knowledge of the protocol, this knowledge was superficial and limited. There was confusion about its practical application, especially with regard to the action times and reassessment of patients. In the pre-tests, 30.66% of the participants made mistakes in relating the score to the levels of clinical risk, which demonstrates the need for more detailed training. The methodology applied – including pre-tests, post-tests and dialogued lectures – was effective in correcting these misconceptions and providing a deeper understanding of the protocol. After the training, a significant improvement was observed in the professionals' understanding, with the error in relation to the score of the physiological parameters falling to 4.37% (four point thirty-seven percent). The results obtained in this study demonstrate that training was fundamental to improve the knowledge and application of the NEWS protocol by nursing professionals, resulting in greater safety in patient care and a positive perception of the quality of the service. Finally, to ensure the continuity of what was implemented in this research, as well as the consolidation of the knowledge acquired and the continuous efficiency of the services, it is recommended to carry out periodic training and incorporate simulated practices into the daily lives of the teams.

DOI: https://doi.org/10.56238/sevened2025.008-003