Abstract
This chapter is a theoretical essay with bibliographic research, seeks to reflect on the context of the pandemic and post-pandemic and the impacts on educational processes with the introduction of remote work and new technological tools in educational practices, both in public education networks and universities. With the implementation of social distancing or isolation occurred the suspension of face-to-face classes arising the need for school management, along with teachers, to renew the way of teaching and educational processes, through resources that contributed so that the student did not suffer deficit in the teaching and learning process. These new ways caused an estrangement and the need to adapt to the new demands. With this, technology was used as an alternative to bring people together, for marketing, work at home (home office), psychosocial care and for teaching and learning through online classes, something atypical and controversial in current times. However, in this new way of teaching and learning, university students also experience challenges that are not known or little known. We can not fail to highlight that it is an exhausting time, there is a physical and mental exhaustion, a psychological shock, anxieties and anguish, uncertainties for both teachers and students.
DOI:https://doi.org/10.56238/uniknowindevolp-102