PENITENTIARY ADMINISTRATION AND PERFORMANCE INDICATORS: A SYSTEMATIC REVIEW OF THE LITERATURE

Abstract

Although Brazil has, in 2015, actively participated in the UN for the formulation and approval of the Minimum Rules for the Treatment of Prisoners, which was called the Mandela Rules (in honor of the South African leader who remained imprisoned for 27 years in the struggle against apartheid), the country still has notable difficulties to face in its chaotic Prison System, that the Federal Supreme Court has already declared itself to be in an Unconstitutional State of Affairs, in view of the constant violation of the human rights of prisoners. Thus, considering the maxim that "you cannot manage what you do not measure, you cannot measure what you do not define, you cannot define what you do not understand and there is no success in what you do not manage" (DEMING, 1992), the use of performance indicators for the prison reality arises as an interesting research opportunity, mainly as an instrument of inspection, if not of the maximum of this universe, at least of the minimum that is materialized in the Mandela Rules. The present Systematic Review of Literature, therefore, proposed to survey relevant studies on the subject, and after the analysis, a possible academic gap was discovered to be filled by future studies. Also, considering the difficulty encountered in generating initial search strategies (strings) in the Parsif.al environment, whose steps were followed in the review, a Microsoft Excel spreadsheet was also prepared, aiming to facilitate the work of researchers in future Systematic Literature Reviews.

DOI: https://doi.org/10.56238/sevened2025.008-006