Listening with empathy, caring with dedication: Promoting humanized communication in the context of health
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Abstract
In the health sphere, communication assumes a vital importance, permeating not only the relationship between doctors and patients, but all interactions between health professionals and those they serve. The quality of this communication shapes the understanding of diagnoses, therapeutic decisions, and necessary care. This text delves into the complexity and scope of challenging messages, underlining the imperative of active listening; the training of the entire health team in the art of empathy and in building bonds with their patients; and the effects of communication on physical and mental health, highlighting the urgency of strategies to raise the communicative skills of all involved. The methodology used in this research was epistemological, interdisciplinary, and qualitative, based on the bibliographic search in scientific sources available on digital platforms. The proposed theme aims to promote a more compassionate and patient-centered practice, highlighting the importance of clear, ethical, sensitive, and effective communication in all aspects of health care.
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
Copyright (c) 2024 Carlos Henrique Barbosa Rozeira, Marcos Fernandes da Silva, Damiana Pereira da Silva Neves, Bríscia Rosa Cacemiro Possi, Jeová Xavier Rodrigues Palheta Júnior, Brunélia Rosa Cacemiro Pastor, Sandro Gava, Evandro Lopes dos Santos Junior, Rafael Triaca, Dominik Alves Pries Figueiredo, Wimerson Harry Siqueira Domingues, Francisco dos Santos Pimenta NetoAuthor(s)
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Carlos Henrique Barbosa Rozeira
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Marcos Fernandes da Silva
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Damiana Pereira da Silva Neves
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Bríscia Rosa Cacemiro Possi
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Jeová Xavier Rodrigues Palheta Júnior
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Brunélia Rosa Cacemiro Pastor
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Sandro Gava
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Evandro Lopes dos Santos Junior
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Rafael Triaca
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Dominik Alves Pries Figueiredo
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Wimerson Harry Siqueira Domingues
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Francisco dos Santos Pimenta Neto