The use of the indicator by the indicator: A critical analysis of the productivity indicator of the Court of Justice of Mato Grosso do Sul in the light of procedural complexity
Keywords:
Indicators, Productivity, Performance, Judiciary.Abstract
The present study aims to examine the use of quantitative indicators as a tool for evaluating performance and productivity in the Court of Justice of Mato Grosso do Sul (TJMS), focusing on the Electronic Processing Center of the Special Criminal Courts. In this descriptive and qualitative case study, the complexity of measuring productivity based only on numerical data without considering the complexity of the processes is highlighted. The article also explores the tools and systems used by TJMS to monitor the performance and productivity of servers. Its contribution also lies in the analysis of the performance indicators employed by the judiciary, fostering a critical analysis aimed at improving the form of performance evaluation with the inclusion of the complexity of the procedural act as a metric.
